![]() ![]() This method is effective where the user password is stored external to the User form.This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. The operating system password management system can also be configured to lock out users after too many failed password attempts. For more information, see the Max Number of Password Attempts row in the table in Setting administrative options. Use this method when the user password is stored external to the User form. You can purchase additional fixed write licenses and floating write licenses from BMC or from an authorized reseller.įor more information about licensing, see Licensing overview and Working with BMC Remedy AR System licenses. Users who do not belong to this group cannot acquire any of the reserved licenses.Īn AR System server license key activates fixed write licenses, read and restricted read licenses (which you might have to purchase, depending on your sales contract) . For example, you can allocate a number of licenses to department managers to make sure that they can immediately approve essential requests. This enables you to prioritize the availability of Floating licenses. You can, however, define license pools to reserve a set of Floating licenses for a group of users. If no Floating licenses are available, the user is notified and continues to use the Read license until a Floating license becomes available.Generally, Floating licenses are shared by all BMC Remedy AR System users.The user retains write access until the Floating license is released. If a Floating license is available, the user is granted write access to requests.When the user attempts to perform a search, modify, or submit operation, BMC Remedy AR System checks for an available Floating license, and the following occurs: ![]() ![]() When a user who is assigned a Floating license logs in to BMC Remedy AR System, the user is given a Read license. This type of license is designed for users who occasionally need to modify and save requests. Multiple users can use the same Floating licenses, one user at a time: they are available on a first-come, first-served basis. ![]() Includes all the capabilities of a Read license, and also enables users to modify and save data for requests that they did not submit based on the groups to which they belong. ![]()
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